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[ Philadelphia EAP Care Manager ] Job Information
Category EAP Job Type Temporary Full-time
Job Status Sourcing Minimum Education College - Graduate
Degree Title Minimum Experience
No of Jobs 2 Duration
Start Publishing 08/22/2019 Stop Publishing 11/22/2019

EAP Care Manager needed for full-time, temporary position in Chester County. 

Responsible for providing first line Employee Assistance Program (EAP) support to assigned clients or members in a professional and confidential manner while adhering to corporate and departmental policies and procedures. Respond to incoming calls from members or clients regarding employee assistance program inquiries ensuring to place the highest priority on clinical care. Complete the intake process for each member case ensuring to collect necessary information in a confidential manner.

Provide assessment and referral or short-term problem resolution and referral for members ensuring to follow the case through resolution. As required, provide crisis stabilization to ensure the quick resolution of the client or member’s case. Continually assess members for risk issues and create safety plans ensuring to minimize risk. Based on department need, provide onsite Employee Assistance Program (EAP) support to assigned clients which includes obtaining internal approval or contract review to ensure service is within scope of service. Interface with client contacts (e.g., external supervisors, managers, human resources) regarding the benefits of products or services offered. Track and follow up with assigned EAP cases ensuring to adhere to established Standard Operating Procedures (SOP).

PA LSW with a minimum 3 years of mental health experience required preferably in a health care environment. Basic knowledge of Microsoft Word and Excel. May require working outside normal hours for crisis situations.

Preferred Skills
Posted 08/22/2019 18:45:24