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[ Philadelphia Call Center Coordinator New! ] Job Information
Category EAP Job Type Temporary Full-time
Job Status Sourcing Minimum Education College - Graduate
Degree Title Minimum Experience
No of Jobs 1 Duration
Start Publishing 08/28/2019 Stop Publishing 12/28/2019

Call Center Care Coordinator needed for full-time, temporary position in Chester County. This position will work Monday-Friday, 830a-530p and two days per week 1130a-8p. 

Receive and respond to intake calls. Explains role of EAP and confidentiality. Obtains and records intake case information in Care Management System. Assess crisis situation and take appropriate action. Provides referral services to EAP clients. Provides information and schedules clients requesting phone services. Provides members with appropriate referral based on clinical needs, provider expertise, location, insurance coverage and affordability.

MSW with experience providing service in behavioral health setting including assessment and case management.

Preferred Skills
Posted 08/28/2019 14:49:00