Presented by:    

Terry Altilio MSW, LCSW, APHSW- CmAnne Kelemen MSW, LCSW, APHSW- C

At the heart of communication in healthcare settings and beyond are decisions related to language and word choice often used without consciousness of the cultural, social and historical contexts of the patient and family we are serving. No matter the setting, woprds and phrases significantly impact patient and family experiences, decisional outcomes, inequities, bereavement and legacy.

Social workers as experts and leaders in communication can model and educate as they attend to their own language in speaking and documentation, and invite colleagues to join them in mitigating the unintended consequences of ineffective and harmful work choice.

Learning Objectives 

1. Recognize that language and word choices are integral to palliative practice and has the potential to create unintended consequences, creating distance when the goal is to create relationships

2. Utilize constructs such as testimonial injustice and delegitimization to inform communication whether in documentation or conversation.

3. Develop confidence and emerging comfort in intervening when language and word choice used in patient care reflects potential bias and any foster inequities.

SSWLHC is an approved ASWB ACE CE provider and recognized by the NY State Education Department's State Board. 

(1) CE will be provided for this event if attended in entirety. 

Register at: https://sswlhc.site-ym.com/events/event_list.asp#

Cost: 

SSWLHC Member- $45 $25

Student Member- $10

Non-Member- $45